Geekbot templates shorten the time it takes to build customizable workflows for automated, recurring, or ad-hoc communication and task workflows. The Incident Log template is a pre-built workflow in the Geekbot platform designed to help you give everyone a heads-up across your team.
Configure the workflow settings, such as the schedule, the participating team members, and the public or private channel in which Geekbot will broadcast updates. This is an on-demand (or scheduled if you prefer) report that helps the team members answer prompts such as What does this incident concern?, What function/service/process/other aspect does the incident affect?, or What is the incident’s current status?.
Geekbot templates are pre-built workflows based on best practices, helping you get set up in seconds. Incident Log helps everyone notify the team when something goes wrong.
Yes, you can customize the template by adding additional prompts or instructions for team members to follow.
To access the Incident Log template on Slack or Microsoft Teams, log in to your Geekbot account and click the + New Workflow button. Then, select the Incident Log template from the available options. Following that, anyone from your team can trigger the workflow template directly inside Slack or MS Teams by typing “report” and selecting the workflow they need.
Yes. Find out how to schedule an email summary here
The template is free to use for anyone in the Free or Paid plans.