{"id":3290,"date":"2021-01-14T11:50:54","date_gmt":"2021-01-14T11:50:54","guid":{"rendered":"https:\/\/geekbot.com\/blog\/?p=3290"},"modified":"2024-01-11T10:51:53","modified_gmt":"2024-01-11T10:51:53","slug":"keep-team-knowledge-at-hand-with-geekbots-conversational-analytics","status":"publish","type":"post","link":"https:\/\/geekbot.com\/blog\/keep-team-knowledge-at-hand-with-geekbots-conversational-analytics\/","title":{"rendered":"Keep Team Knowledge at Hand with Geekbot&#8217;s Conversational Analytics"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">One of the hallmarks of highly-successful teams is that they know a lot about themselves: who is working on what, what are the current roadblocks, how happy is everyone \u2014 the list goes on.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Agile teams especially bask in this knowledge, as agile practices such as daily stand-ups and retrospectives, are specifically designed to elicit useful and highly-actionable data from teammates.&nbsp;There\u2019s just one problem: sometimes there\u2019s too much data to keep track of.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As <a href=\"https:\/\/link.springer.com\/chapter\/10.1007\/978-3-319-57633-6_20\">87% of agile teams employ<\/a> daily stand-ups in their day-to-day operations, every day team members share new and valuable data about their tasks, progress, and struggles.&nbsp;A couple of days in, the number of reports becomes unmanageable \u2014 anyone barely remembers what was discussed yesterday.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But what if we found a way to use this untapped well of knowledge? What if you could access all your daily stand-ups from the past and retrieve any valuable information in just a few seconds?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With the Geekbot\u2019s<strong> Conversational Analytics feature<\/strong>, you can.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Problem Of Lost Team Knowledge<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Modern companies have plenty of tasks on their to-do lists, such as releasing new features, piloting new projects, and hiring new team members. To complicate things further, all that happens simultaneously and in no particular order.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kate, a marketing team lead at a rapidly growing SaaS company, knew that all too well. For weeks her team worked on a new onboarding feature, but the work was stretched over time and mixed with other tasks. It was virtually impossible now to tell who exactly did what and what was the last known progress.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a result, Kate had to manually go through hundreds of  Slack messages (available also in Microsoft Teams!!) to find anything remotely related to the task. After half an hour, she gave up and decided to schedule yet another meeting and ask everyone about the onboarding in person.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sounds familiar? Unfortunately, as the company grows, it\u2019s getting increasingly hard to keep track of many things at once.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Daily stand-ups could\u2019ve helped to address this complexity, as they are designed to elicit short, to-the-point responses from team members about their progress. However, they are typically used to share only current progress \u2014 no one remembers what anyone said during the last week&#8217;s stand up.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Geekbot already solved this problem by helping thousands of teams accumulate their daily stand up responses in a single Slack or Microsoft Teams channel. Instead of trying to remember what was said yesterday, last week, or a few months ago, team members can browse Geekbot\u2019s Slack\/Microsoft Teams  history:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Report-View-page-with-Timeline.png\" data-lightbox=\"gal[3290]\"><img decoding=\"async\" width=\"763\" height=\"1024\" data-src=\"https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Report-View-page-with-Timeline-763x1024.png\" alt=\"\" class=\"wp-image-3296 lazyload\" data-srcset=\"https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Report-View-page-with-Timeline-763x1024.png 763w, https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Report-View-page-with-Timeline-224x300.png 224w, https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Report-View-page-with-Timeline-768x1031.png 768w, https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Report-View-page-with-Timeline-954x1280.png 954w\" data-sizes=\"(max-width: 763px) 100vw, 763px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 763px; --smush-placeholder-aspect-ratio: 763\/1024;\" \/><noscript><img decoding=\"async\" width=\"763\" height=\"1024\" src=\"https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Report-View-page-with-Timeline-763x1024.png\" alt=\"\" class=\"wp-image-3296\" srcset=\"https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Report-View-page-with-Timeline-763x1024.png 763w, https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Report-View-page-with-Timeline-224x300.png 224w, https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Report-View-page-with-Timeline-768x1031.png 768w, https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Report-View-page-with-Timeline-954x1280.png 954w\" sizes=\"(max-width: 763px) 100vw, 763px\" \/><\/noscript><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">This way, teams that use Geekbot can always check their past reports and track their progress.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We decided to take this workflow to the next level.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Geekbot&#8217;s Conversational Analytics In Action<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of trying to remember who worked on what in the past or browsing through hundreds of Slack\/Microsoft Teams messages, Kate asked Geekbot to do that for her.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A simple query <em>\u201cWhat has the team done on onboarding in the last two months?\u201d<\/em> returned all daily stand up reports that were connected to her query.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Geekbot-conversational-analytics-DM-with-bot-short.png\" data-lightbox=\"gal[3290]\"><img decoding=\"async\" width=\"1024\" height=\"653\" data-src=\"https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Geekbot-conversational-analytics-DM-with-bot-short-1024x653.png\" alt=\"\" class=\"wp-image-3297 lazyload\" data-srcset=\"https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Geekbot-conversational-analytics-DM-with-bot-short-1024x653.png 1024w, https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Geekbot-conversational-analytics-DM-with-bot-short-300x191.png 300w, https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Geekbot-conversational-analytics-DM-with-bot-short-768x489.png 768w, https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Geekbot-conversational-analytics-DM-with-bot-short.png 1704w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/653;\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"653\" src=\"https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Geekbot-conversational-analytics-DM-with-bot-short-1024x653.png\" alt=\"\" class=\"wp-image-3297\" srcset=\"https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Geekbot-conversational-analytics-DM-with-bot-short-1024x653.png 1024w, https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Geekbot-conversational-analytics-DM-with-bot-short-300x191.png 300w, https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Geekbot-conversational-analytics-DM-with-bot-short-768x489.png 768w, https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Geekbot-conversational-analytics-DM-with-bot-short.png 1704w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Within seconds Kate knew who worked on the onboarding feature, what they did, and what was the latest progress.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How Geekbot\u2019s Conversational Analytics feature Work<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Geekbot Conversational Analytics uses two NLP tasks to transform natural language questions into knowledge graph queries.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Intent classification<\/strong> task associates text with a specific purpose or goal.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Named entity recognition<\/strong> task locates and classifies entities mentioned in the text into predefined categories (e.g., persons, organizations, hardware) or tools (e.g., programming languages, time durations).&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In other words, a Geekbot is programmed to understand what you ask of it.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The Benefits Of Geekbot\u2019s Conversational Analytics feature<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here are the main benefits of using Geekbot Conversational Analytics<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Managers and team members easily find information about team progress. <\/strong>No more extra meetings or hours spent on remembering important information. Using the Conversational Analytics feature you can retrieve all the data about your team&#8217;s progress within seconds.<\/li>\n\n\n\n<li><strong>Extend the value of daily stand-ups. <\/strong>With Conversational Analytics, every daily stand up becomes a point of reference for your team with its data available for use multiple times in multiple contexts.&nbsp;<\/li>\n\n\n\n<li><strong>Keep all team knowledge in one place. <\/strong>No more notes scattered across different paper docs and online tools \u2014 keep all of your team progress data in one place as a single source of truth.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">What Else Can Geekbot&#8217;s Conversational Analytics Do<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can ask Geekbot about everything related to what your team members report in Geekbot.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, you can search what has been done and by whom on a project named Omega for the past three months by using the question \u201cWhat did the team do on Omega the past three months?\u201c<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;Alternatively, you can check how long did it take @Helen to complete her code refactoring task by asking, \u201cHow long did @Helen work on code refactoring?\u201c or what tasks did @Helen do the last month by asking, \u201cWhat did @Helen do the last month?\u201c<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some other examples of questions you can ask Geekbot:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How is @Helen<strong> <\/strong>feeling today?<\/li>\n\n\n\n<li>How is the team doing this month?<\/li>\n\n\n\n<li>What has @Helen been working on since Monday?<\/li>\n\n\n\n<li>What is the team working on this week?<\/li>\n\n\n\n<li>Who has worked on bug fixes since April?<\/li>\n\n\n\n<li>How long is @Helen working on bug fixes?<\/li>\n\n\n\n<li>What has @Helen done on bug fixes since last month?<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">The Power of Tapping Into Your Team Knowledge<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For long daily stand-ups served as a way to sync team members, align them around common goals, and keep employees self-accountable on the path of constant improvement.&nbsp;It\u2019s hard to imagine what more you can get from such a valuable practice.&nbsp;And yet!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For teams that want to take their performance to the next level, Geekbot\u2019s Conversational Analytics feature is a great opportunity to extend the value of daily stand-ups and build a single source of truth for team progress knowledge.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We hate pointless meetings and red tape as much as you do, so if our Geekbot helps you trim down at least a couple of these, that\u2019s a shared win for all of us.&nbsp;<br><\/p>\n\n\n<div class=\"lazyblock-button-cta-Z1Xq3fU align wp-block-lazyblock-button-cta\"><div class=\"related-container-button\">\n  <a href=\"https:\/\/geekbot.com\/\" class=\"related-large\">\n    <div class=\"row\">\n    <div class=\"col-sm-5\">\n    <figure class=\"related-image\">\n      <img decoding=\"async\" data-src=\"https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Meeting-Notes.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" style=\"--smush-placeholder-width: 1124px; --smush-placeholder-aspect-ratio: 1124\/576;\" \/><noscript><img decoding=\"async\" src=\"https:\/\/geekbot.com\/blog\/wp-content\/uploads\/2020\/12\/Meeting-Notes.png\" alt=\"\"\/><\/noscript>\n    <\/figure>\n    <\/div>\n    <div class=\"col-sm-7\">\n    <h3>\n      Ask Geekbot everything you need to know.\n    <\/h3>\n    <p class=\"description-cta-large\">From projects and tasks to overall team health.<\/p>\n    <span class=\"related-button\">\n      Sign up for free!<i class=\"blue fa fa-arrow-right\"><\/i>\n    <\/span>\n    <\/div>\n    <\/div>\n  <\/a>\n  \n<\/div>\n<style>\n.related-container-button{\n    background:#fafafa;\n}\n .related-container-button figure{margin-bottom:0!important}\n \n.related-container-button .related-button{\n  position:absolute;\n  bottom:24px;\n  right:24px;\n}\n.description-cta-large{\n  font-size: 18px;\n  font-weight: normal;\n  font-stretch: normal;\n  font-style: normal;\n  line-height: 1.78;\n  letter-spacing: normal;\n  color: #57585a;\n\n}\n.related-container-button:hover .related-button{\n    color: #4a90e2!important;\n\nbackground:none!important;\n}\n  .related-container-button .related-large{\n    display:block;\n    margin:72px 0;\n  \n  }\n    .related-container-button  .blue{\n    color:#4a90e2;\n    margin-left:8px;\n    \n  }\n   .related-container-button:hover .related-button{\n     background:#6ec3c7;\n     color:#fff;\n   }\n   .related-container-button .related-button{\n     min-width:125px;\n  text-align: right;\n  padding:0; 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