{"id":1611,"date":"2019-04-05T08:00:46","date_gmt":"2019-04-05T08:00:46","guid":{"rendered":"https:\/\/geekbot.com\/future\/?p=378"},"modified":"2021-02-16T16:03:56","modified_gmt":"2021-02-16T16:03:56","slug":"how-tools-affect-remote-culture-in-your-company","status":"publish","type":"post","link":"https:\/\/geekbot.com\/blog\/how-tools-affect-remote-culture-in-your-company\/","title":{"rendered":"How Tools Affect Remote Culture in Your Company"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In 2007, something happened. A man in a black turtleneck and blue jeans presented a <a href=\"https:\/\/www.youtube.com\/watch?v=vN4U5FqrOdQ\">mobile phone without a keyboard<\/a>. Could we imagine one thing will define the culture of a whole generation? <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But we got spoiled. Now we\u2019re waiting for the next big thing to come and change our lives beyond recognition. Flying cars, Mars colonies, self-parented kids\u2026 We forget that those small things that follow big breakthroughs are truly what defines our everyday lives. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Remote work was a big breakthrough. Fast, ubiquitous internet and portable gadgets allowed us to work from anywhere with anyone, but it\u2019s ordinary at first sight services and tools we use in our daily job that define <strong>how <\/strong>we work.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This article is about these tools and how they can affect a whole company\u2019s culture without you even noticing. <br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Time-Tracking Software<br><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Time-tracking software (<a href=\"https:\/\/hubstaff.com\/\">Hubstaff<\/a>, <a href=\"https:\/\/www.timedoctor.com\">TimeDoctor<\/a>, <a href=\"https:\/\/www.getharvest.com\/\">Harvest<\/a>) all works in the same way. Employees start their day by launching the program. As soon as they press \u201cstart\u201d the software begins to track the seconds, minutes and hours workers spend on their tasks. When they don\u2019t work, they press the \u201cpause\u201d button, and when they want to continue they press \u201cresume\u201d. <br><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" data-src=\"https:\/\/lh3.googleusercontent.com\/IeM5j7sHb2U4g2DqnN9WXS_6dtXF7dekqUfKCHX-hk3x01h6BsJWJUDl4pt7i53VU60py5_DsCQkm2oWuTPNDqZKge94iBmzzJo67YHNVgGkRTYY6GEQ93P1b3DMUlC0cJ8uxD-p\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/><noscript><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/IeM5j7sHb2U4g2DqnN9WXS_6dtXF7dekqUfKCHX-hk3x01h6BsJWJUDl4pt7i53VU60py5_DsCQkm2oWuTPNDqZKge94iBmzzJo67YHNVgGkRTYY6GEQ93P1b3DMUlC0cJ8uxD-p\" alt=\"\"\/><\/noscript><figcaption> <br>\u00a9 <a href=\"https:\/\/blog.hubstaff.com\/time-tracking-software-for-windows\/\">hubstuff<\/a><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Simple? Yes. Easy? No way. No one really talks about it much, but time-tracking software really shapes remote culture. It can make a big difference whether you\u2019re using it or not. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">First of all, it facilitates a <strong>culture of supervision<\/strong>. By default, every such program takes a screenshot of the employee\u2019s desktop and anyone with proper rights can see what\u2019s going on at any given moment. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, let me ask you this honest question. Have you ever been supervised at your office job 100% of the time? Was someone watching you when you had a little chat with a colleague or switched from your main task to assist someone? That can really be stressful, especially if management prefers a controlling managerial approach.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Secondly, it facilitates the <strong>culture of time-grinding<\/strong>. This is especially true in remote startups where people don\u2019t have clear goals defined. Eventually, they start to fill time, stretching their tasks and filling it with meaningless routine.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>E.g. the employee has a monthly recurring 10-hour task. He or she can automate it to have an extra 10 hours every month that can be spent on something useful to the startup. However, if they have nothing more purposeful and have no clear goals, why should they? This task gives them 10 hours every month to do something and meet their time quote. <\/em><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Management starts to think these workers are slacking and begin to track their time even more rigorously. Workers, in turn, feel even more stressed and create more time-fillers, at the same time being disappointed that their time is being wasted. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I\u2019m not saying time-tracking software is inherently bad. It\u2019s all about how you use it. If you start to cover productivity holes with it instead of solving bigger problems (stressed employees, undefined goals), it becomes a tool of oppression, not transparency.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These problems can be addressed via flexible settings of the mentioned tools: you can disable automatic screenshot-taking or reduce its frequency to reduce the stress of your employees under supervision.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help with clear goals and reduce the feeling of wasted time, you can create several projects and let people time-track them independently. You can even create buffer-projects to track time spent on assisting colleagues and optimizing workflow. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Messengers<br><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Messengers are not just tools to aid teams in remote work. They are <strong>where <\/strong>this work happens. According to Time, users spend around <a href=\"http:\/\/time.com\/4092354\/how-e-mail-killer-slack-will-change-the-future-of-work\/\">10 hours a workday plugged into Slack<\/a>, one of the most popular corporate messengers. That&#8217;s even longer than the average workday in the office. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Although all messengers serve the same purpose &#8211; communicating within a team &#8211; their interfaces are so different that they can even <a href=\"https:\/\/icons8.com\/articles\/effective-team-collaboration-tools\/\">affect how team members are interacting with each other<\/a> and how often. If working with Slack wasn\u2019t any different from Skype experience, it wouldn\u2019t have its <a href=\"https:\/\/techcrunch.com\/2016\/04\/01\/rocketship-emoji\/\">unprecedented growth<\/a>. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some messengers, like <a href=\"https:\/\/www.sococo.com\/\">Sococo<\/a>, are a virtual representation of a real-world office with a heavy focus on verbal communication. It reproduces the office environment and with, its cultural aspects like random chats between colleagues and visual transparency &#8211; you will often know where your co-workers are.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Slack, on the other hand, is a text-heavy application that shines when it comes to extensions. This is especially true for Agile practitioners, e.g. to organize <a href=\"https:\/\/geekbot.com\/blog\/what-is-stand-up-meeting\/\">Daily-standups<\/a> and <a href=\"https:\/\/geekbot.com\/blog\/what-is-a-sprint-retrospective-and-how-to-run-it\/\">Retrospectives<\/a> with extensions like <a href=\"https:\/\/geekbot.com\/\">Geekbot<\/a>. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No matter what messenger you choose in the end, bear in mind that the choice will work both ways &#8211; your team culture will define how workers use the messenger, but its interface and workflow can also influence your team culture. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Task-Tracking Software<br><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No other aspect defines a remote company\u2019s culture as much as the methodology companies utilize to guide their work. <a href=\"https:\/\/geekbot.com\/blog\/kanban-vs-scrum\/\">Kanban, Scrum<\/a>, DevOps, etc. all affect how team goals are set, how they are tracked and how they are being executed.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tools, in this case, are of consequence. In the case of Kanban methodology, we use tracking desks like <a href=\"https:\/\/trello.com\">Trello<\/a> that allow us to see all the tasks we\u2019re working on currently in a simplified manner. They are ideal for small teams that like to keep things easy. They also help a lot in the work of independent departments. For example, at one point the marketing department I was working in used Trello for its task-management while all the developers were using Jira. <br><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" data-src=\"https:\/\/lh4.googleusercontent.com\/vSriBHH9MXYqZOk8sJ4iayfl6S2S1zvZ5uIkNnStBQ--eVyXYjugi9cMt9O4IxoSpu69sJWsgJGR31LnEhkkvK_P_jjZaswLmr8_5YRjEdPhZdicU1awpXfUY6WzAoJDbgBJyrI8\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/><noscript><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/vSriBHH9MXYqZOk8sJ4iayfl6S2S1zvZ5uIkNnStBQ--eVyXYjugi9cMt9O4IxoSpu69sJWsgJGR31LnEhkkvK_P_jjZaswLmr8_5YRjEdPhZdicU1awpXfUY6WzAoJDbgBJyrI8\" alt=\"\"\/><\/noscript><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Tools like <a href=\"https:\/\/ru.atlassian.com\/software\/jira\">Jira<\/a> are much more complicated and include Scrum-boards, Kanban-boards, issues trackers and can be utilized for a plethora of agile processes. For example, advanced analytics in agile reporting brings your retrospectives to the next level of detailization. It\u2019s extremely helpful to the teams that employ agile practices like point-task assessment and continuous delivery.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the case of tools, it\u2019s not about how simple or complicated the tool is, it\u2019s about how deeply your team processes are connected to them. And the deeper the connection, the more the tool affects how things work out in your team. Eventually, you may decide that complicated analysis is good for one of your departments and absolutely detrimental to another one. Even different departments within a single organization can have a different culture of work, e.g. don\u2019t expect marketers and designers to work in the same manner as developers, even if sometimes you wish they did. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Remote culture is still in its infancy, and we don\u2019t have a complete idea of how the tools that we choose to work with affect us. Yet, undoubtedly, they do. But don\u2019t blame tools if something is not working out with your team. Sometimes, unfit tools are the aftermath of ill remote culture, not its source.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2007, something happened. A man in a black turtleneck and blue jeans presented a mobile phone without a keyboard. Could we imagine one thing will define the culture of a whole generation? But we got spoiled. Now we\u2019re waiting for the next big thing to come and change our lives beyond recognition. Flying cars,&#8230;<\/p>\n","protected":false},"author":7,"featured_media":1616,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[10,7,16],"tags":[],"class_list":["post-1611","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-culture","category-remote-work","category-well-being"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Tools Affect Remote Culture in Your Company &#171; Geekbot blog<\/title>\n<meta name=\"description\" content=\"Messengers, Time-Tracking and Task-Tracking Softwares are these tools that affect a whole company\u2019s culture without you even noticing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/geekbot.com\/blog\/how-tools-affect-remote-culture-in-your-company\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Tools Affect Remote Culture in Your Company &#171; 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